The Part-Time Courtesy Officer’s primary focus is to provide a physical presence and to help ensure the apartment community, team members, and residents have a trusted on-site resource when issues arise. Alert law enforcement when necessary and liaise with responding agencies as needed. The Courtesy Officer is to maintain a calm, customer service oriented approach at all times and my not engage anyone physically while performing duties. Any escalated situations should be resolved by contacting law enforcement.
Location: The Lodge on the Chattahoochee | Sandy Springs, GA
Scope of Responsibilities:
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Ensure the pool is locked each night at posted closing time.
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Ensure all doors to the Leasing Office, Maintenance Shop, and other restricted ares are locked and secure and all lights are turned off each night.
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Respond to noise complaints and minor disturbances made by residents.
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Assist in calls for service when necessary.
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Responsible for walking and monitoring the property multiple times nightly and observing and reporting any suspicious activity, interactions with residents, incidents, and complaints to manager.
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Provide information to Property Manager when the Sheriff’s Office responds to the property.
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Check for inoperable lights, locks, and other equiptment and report to manangement team.
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Assist law enforcement with health and wellness checks.
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Advise residents of closing times of pool and other resident common areas.
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Performing duties in strategically varying patterns.
Specific Knowledge/Skills and Requirements:
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Police academy training desired
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Must live on-site
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Conflict resolution training required (can be provided)
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Calm demeanor
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Customer service oriented
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Law enforcement officer
Education and Work Experience:
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High School diploma or equivalent
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Must be a licensed law enforcement officer
Working Conditions:
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Occasional usage of telephone.
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Rare to Occasional Simple Grasping.
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Rare to Occasional ability to lift and carry up to 25 pounds.
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Occasional to Constant Walking.
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Rare to Occasional Sitting.
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Occasional twisting of the neck and waist.
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Rare to Occasional Reaching at or below the Shoulder level.
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Rare to Occasional usage of verbal communication equipment.
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Rare to Occasional Squatting/Bending/Stooping.
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Frequent to Constant working at night.
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Non-weaponized.
Addition Information:
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The candidate must be a police officer with a marked patrol vehicle.
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Candidate is required to be on-call to handle noise complaints, some resident concerns, patrol community and parking, along with conducting weekly light inspections.
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A minimum of 5 hours per week is required for this role.
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A current law enforcement officer, live on-site
Application deadline - 7/21/24 If the position is not filled by then, we may consider applications received after this deadline.
***Employment with Mission Rock Residential is contingent upon successful completion of a background and drug test***