We are seeking a dynamic and organized individual to join our balloon company as a Balloon Store Associate. As a key member of our team, you will be responsible for a variety of tasks ranging from assisting walk-in customers to preparing and delivering balloon decorations. If you have a passion for balloons, excellent customer service skills, and enjoy a fast-paced environment, we want to hear from you.
Responsibilities:
Day-to-day responsibilities:
- Serve walk-in balloon artists at the store: confirm stock availability if asked, help with choosing colors, hand the product, process payment using a payment terminal.
- Maintain product display: replace bags of balloons and samples from the warehouse room to the storefront wall display if necessary.
- Prepare and ship online orders: pack, print labels and drop boxes off at UPS once a day.
- Process balloon decoration leads: answer phone calls, emails and messages. Provide prospective customers with quotes, collect payments, manage the delivery schedule. Send follow up messages.
- Reach out to potential corporate customers and businesses.
- Prepare balloon decoration orders: inflate balloons and make balloon garlands and other decorations for orders placed in advance.
Infrequent responsibilities:
- Serve walk-in customers interested in instant simple balloon orders, such as inflating helium balloons.
- Manage rental equipment: hand out and accept returns on rental equipment, such as backdrop stands etc.
Weekly responsibilities:
- Maintain order and cleanliness in the store: keep merchandise and items in their place, vacuum the floors.
- Unload incoming boxes with products and add them to the online inventory system.
- Manage the stock: check the inventory system online and place orders with our suppliers for low stock items.
Qualifications:
- Previous experience in retail and customer service.
- Strong organizational skills and attention to detail.
- Ability to multitask and learn quickly.
- Excellent communication and interpersonal skills.
- Computer proficiency.
Work schedule: Monday - Friday, 10am - 6pm, excluding major holidays.
Location: Kearny Mesa, 92111.
If you are enthusiastic about balloons and possess the skills required for this diverse role or ready to learn such skills (comprehensive training will be provided), we invite you to apply and join our creative and vibrant team.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: No less than 40 per week
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Sales: 3 years (Required)
Ability to Commute:
- San Diego, CA 92111 (Required)
Work Location: In person