Jeremiah's Italian Ice is an Italian ice shop that was founded in 1996. There are more than 130 stores located in 11 states. We are finally expanding in the McDonough/Hampton Georgia area!
Our vision is to be the coolest frozen dessert brand, by staying true to our Core Values with BOLD flavors, GENUINE guest service, a GENEROUS heart for our communities, VIBRANT locations, a Frog Squad ‘COOL‘ factor, and a STRATEGICvision.
The Assistant Manager, under the supervision and guidance of the Store Manager, is responsible for managing shifts by providing guest satisfaction, serving quality products, delivering 5-Star Service, the financial performance of the business, store marketing initiatives, maintaining safety and cleanliness standards and providing a great work environment.
Essential Functions
In addition to the essential functions of a Server, the Assistant Manager is also responsible for:
- Display a professional attitude and remain courteous at all times.
- Ensure Service Standards are followed according to Core Values.
- Conduct daily Pre-Shift Huddles to review the Launch Pad.
- Inspect uniform and grooming of Team Members and handle discrepancies accordingly.
- Ensure Standards and Policies are followed.
- Coach and counsel Team Members.
- Ensure the work environment is safe, secure, and healthy by following and enforcing sanitation standards and procedures; complying with legal regulations; maintaining the patio, walkways and parking lot.
- Ensure master tracker and checklists are followed; and side work is complete.
- Maintain knowledge of the menu, Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge and ensuring the Team Members are knowledgeable in all areas as well.
- Maximize profitability through upselling, portion control, monitoring accuracy of charges, cash handling procedures and community marketing initiatives.
Requirements
Experience and Qualifications
· Minimum of 1 year of general supervisory experience in the full-service, casual or quick-service restaurant or retail.
Skills
· Effective communicator with all individuals at all levels including guests, Team Members, Area Manager, Leadership Team, vendors and other individuals you may come in contact with.
· Ability to lead and direct.
· Foster a healthy and collaborative team environment.
· Clear thinker, conflict resolution, exercising good judgement in decision making.
· Must be out going and friendly.
· Must be able to work independently.
· Must be self-starter and self-motivated.
Physical Demands
· Ability to move throughout an office space and store (standing, walking, kneeling, bending) for extended periods of time.
· Ability to sit or stand for extended periods of time.
· Ability to make repeating movements of the arms, hands, and wrists.
· Ability to express or exchange ideas verbally and perceive sound by ear.
· Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
· Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
· Ability to turn or twist body parts in a circular motion.
· Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
· Ability to travel via automobile for long periods of time.
Job Type: Part-time
Pay: $14.00 - $25.00 per hour
Expected hours: 20 – 30 per week
Experience level:
Shift:
Experience:
- Restaurant: 1 year (Preferred)
Ability to Commute:
- Hampton, GA 30228 (Required)
Work Location: In person