Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and be knowledgeable in retail operations. Duties: - Greet customers and assist them in finding products - Process sales transactions accurately using Point of Sale (POS) systems - Handle cash transactions and operate cash registers - Stock shelves and maintain a clean and organized store environment - Utilize retail math skills to calculate prices and discounts - Provide information about products, promotions, and store policies - Assist customers in multiple languages, including Spanish if possible - Engage in jewelry sales and upselling techniques to maximize customer satisfaction Experience: - Previous experience in customer service, sales, or retail environment preferred - Familiarity with POS systems and cash handling procedures - Ability to communicate effectively with customers and team members - Proficiency in Spanish is a plus - Knowledge of jewelry sales techniques is advantageous Join our team as a Customer Service Representative to showcase your customer service skills and contribute to a dynamic retail environment.
Job Type: Full-time
Pay: $18.50 - $18.91 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Ability to Commute:
- Hyattsville, MD 20785 (Required)
Work Location: In person