SKINTECH SPA located in Mira Vista Fort Worth, and looking to hire an Ambitious, Experienced, and Motivated Spa Coordinator to join the SKINTECH Family. SkinTech Spa (Fort Worth) has an opening for someone with an infectious personality and a great work ethic who exudes self-confidence! We are a busy body contouring and facial medspa!
Our Spa Coordinator is the first person our clients meet before their service and the last person they see after their service and plays a vital role in customer relations and appointments.
Our Spa Coordinator needs to maintain positive energy and create an outstanding experience for all our clients entering the spa.
This role is responsible for scheduling appointments, working in a fast-paced environment, and multitasking esthetician and client-based schedules, engaging and connecting with clients to ensure a positive spa experience. The Spa Coordinator may also be responsible for opening and closing the Spa. This role is critical in ensuring that our customers' experience in our spa is nothing other than EXCEPTIONAL!
Key responsibilities:
- Actively promote the spa, treatments, services, and sessions
- Maintain a safe, clean, and well-organized spa environment
- Make appointments and organize/manage client notes
-Effectively managing daily schedule in a consistent time frame
-Appointment responsibility for every client on membership subscription
-Track daily Reports of Revenue, Esthetician’s Sales Rate *
-Operate 3 calendars with occupancy of 6 working rooms and 6 Estheticians daily *
-scheduling, canceling, rescheduling, and setting up follow-up appointments
-Input client information
-Set up memberships and manage credit card information on membership subscription *
- Provide excellent customer service to members/guests
-Welcome and greet members/guests upon arrival
-Answer phones and book appointments
-Follow proper filing procedures/file maintenance
-Promote health/wellness benefits of our services
-Maintain a professional and clean work environment & appearance
-Perform various other duties as assigned
-Written Communication Skills / High-level writing skills
PERSONAL CHARACTERISTICS
-Positive, energetic, and dynamic
-Highly energetic
-Outspoken
-Builder of Relationships
-Motivated to aggressively meet goals and achieve timelines-high standards of excellence
-Detail oriented
-Strong financial understanding of a Profit & Loss statement and the drivers of profitability
-Able to motivate others
-Connects quickly to people-self confident-strong leadership skills-high integrity, and strong ethics
-Calm and level-headed even during difficult situations
-Intuitive and self-motivated
-Team Player
Requirements:
Bi-lingual (preferred)
1-4 years of experience
Must have schedule availability including evenings, weekends, and holidays.
We are deeply committed to helping you achieve your personal and professional goals. We believe happy employees, thorough training, excellent service, and an encouraging environment result in happy clients returning. Please complete our online application if you are ready to join an award-winning team.
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
- Weekends only
Application Question(s):
- Have you ever worked at a spa/medspa? If so how many years of experience do you have?
- Are you available to work on weekends?
Language:
Work Location: In person