About the job
The ideal candidate is a team player who will be responsible for working with the Director of Product on building company IP on top of customer relationship management software in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operational improvements, and building proposal evaluations in a cross-functional environment. They will be interacting with customers and gathering requirements to map to Dynamics 365 CRM processes. Experience with Microsoft Business applications is preferred.
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Gather business requirements and translate those requirements into a solution design.
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Build cross-functional partnerships, internally and externally.
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Analyze client business processes to identify opportunities for improvements, perform gap analysis, document and translate business requirements into well-architected technical specifications and solutions.
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Maintain a competitive market knowledge.
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Demonstrate willingness to learn, teach, share and grow by learning emerging technology and applying it to solve client challenges.
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Work with global delivery teams across time zones.
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Bachelor's degree or equivalent experience.
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Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
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Strong written, verbal and collaboration skills.