Founded in Los Angeles in 2018, Airvet is modernizing the way pet parents care for their pets. We've become the #1 rated and reviewed pet telehealth platform in the App Store and Google Play. To date, we’ve helped over 250,000 pet families connect with veterinarians and veterinary technicians across the country. If you love pets and believe that every pet deserves access to world-class care, Airvet is where you will make that possible as we build the future of pet care together.
We are looking to hire part time bilingual Spanish/English-speaking certified veterinary technicians to triage emergencies via video chat with pet parents, as well as answer pet health questions via chat. They will work with veterinarians to provide support to pet parents and act as a friendly and helpful agent of Airvet to our members.
Responsibilities:
- Monitor web portal and remain available to answer pet health questions promptly.
- Follow Airvet’s Standard Operating Procedures to handle pet parents’ needs
- Triage Incoming questions in Spanish and English via pet parent video calls
- Case tracking and administrative duties
- Share shift information with the next shift technician
- Complete invoices for time worked and submit in a timely manner
- Other duties as assigned
Requirements:
- Veterinary Technician, Certification or Licensure (CVT, RVT, LVT, or LVMT)
- Licensed in and reside in the US and/or Canada
- Minimum of 4 years experience as a certified veterinary technician in a canine and feline practice
- Fluent in speaking and writing both English and Spanish, including veterinary terminology
- Provide own computer and mobile smartphone
- Must have reliable internet access
- Comfortable assessing basic dog and cat injuries and illnesses via video calls.
- Ability to accurately assess and communicate the level of emergency to the pet parent and provide support & guidance
- Proficient with computer desktop and mobile applications
Other details
- This is a fully-remote, 1099 position.
- You will be expected to sit in front of a computer with video capabilities for extended periods of time.
- Shifts will be range from 2 to 8 hours at a time
- Be available to work approximately 2 to 12 hours per week
- Must not work more than 40 hours per week
- Commit to a full month of shifts at a time
- Compensation: USD $25/hour (day); $30/hour (night shift)
Please submit your resume along with a cover letter detailing your experience in the field, your fluency in speaking and writing Spanish, and your veterinary technician license number, issuing state, and expiration date. Only qualified candidates will be contacted for an interview.
Job Types: Part-time, Contract
Pay: $25.00 - $30.00 per hour
Expected hours: 2 – 12 per week
Benefits:
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Overnight shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Veterinary technician: 4 years (Required)
Language:
License/Certification:
- veterinary technician license (Required)
Work Location: Remote