Job Description
Overview:
The Certified Medical Assistant is responsible for performing administrative and clinical duties. The Certified Medical Assistant will provide simple routine patient care within his/her level of training and functions under the direction/guidance of the physician, mid-level and clinical supervisor in accordance with relevant state statutes.
Essential Functions:
· Greets patients in courteous and polite manner.
· Knowledge and experience working with EMR’s. Entering demographic information, insurance information, scheduling, orders, PT, imaging, etc.
· Answer phones, schedule patients, entering demographic information, insurance information and scheduling.
· Responds professionally to phone calls, emails and faxes in a timely manner.
· Answers telephone inquiries and triage calls. Process messages from patients and front office staff to physicians and mid-levels.
· Schedule, verify and confirm appointments.
· Educate patients on insurance, co-pays and patient balances.
· Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
· Scribe as needed
· Ability to multi-task in a high paced environment with good organizational skills
· Detail oriented and thorough.
· Extremely organized and manages time and workload efficiently.
· Ability to follow written and oral instructions and to work with general guidance.
· Obtains CPT and ICD-10 diagnosis codes and other clinical information as required for treatment of the patient from the physician’s office; seeks assistance from Biller/Coder as determined through facility processes.
· Prepares documentation for Notification of Non-covered Medicare Services or Advance Beneficiary notices to patients and notifies physician’s offices about these procedures.
· Responds professionally to phone calls, emails and faxes in a timely manner.
· Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
· Monitors OSHA compliance of center laboratory.
· Enters all test requisitions and encounters in the computer.
· Assists with the education of the patient and/or family as directed by the physician. Contacts patients as needed to give testing results instructions from the physician and scheduling of necessary visits.
· Under direction and supervision of physician, office manager and practice manager.
· Travels between all offices
· Maintains patient medical records in accordance with JSA policy and maintains proper assembly of medical records.
· Other duties as assigned.
Qualifications
Education:
· High school graduate, GED or equivalent
Experience:
· Required: Graduation from an accredited Medical Assistant program with a valid MA school certificate OR Registered Medical Assistant (RMA) OR Certified Medical Assistant (CMA) OR 2 – 5 years of practical clinical experience.
Knowledge, Skills, and Abilities
· Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
· Must be able to display excellent telephone/switchboard etiquette
· Ability to evaluate patient needs, administer prescribed medications, assist physician and mid-levels
· With examinations and treatment, prepare and apply dressings, and instruct patients in health measures and self-care as instructed by the physician
· Demonstrated clerical skills (typing, filing, telephone courtesy)
· Working knowledge of basic Medical Assistant principles and practices
· Ability to document and report findings and observations
· Knowledge of medical equipment and maintenance
· Knowledge and experience working with EMR’s
· Ability to provide on-site emergency treatment within scope of practice
· Knowledge of HIPAA regulations
· Medical office experience preferred
· Knowledge of medical coding preferred
· Ability to read, write, speak and understand the English language fluently
Job Types: Full-time
Work Remotely: No
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Medical specialties:
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Assistant: 1 year (Preferred)
- EMR: 1 year (Preferred)
Work Location: Multiple locations