Are you an ambitious individual who possesses strong leadership skills? Do you have a desire to create a powerhouse team known for exceptional service? Are you looking to further grow your career with invaluable management experience?
Then GROW with us! AT&T by Wecan Wireless is seeking a driven Store Manager to oversee an AT&T store and lead a team of top-performing wireless experts to greater heights and successes! Come join a top-tier team with rewarding benefits and opportunities and discover how you can make an impact.
AT&T by Wecan Wireless is dedicated to providing the highest quality of customer service and takes great pride in our team of wireless professionals. Our employees are considered valuable assets and we encourage and promote growth within the company. You will enjoy a successful team, a rewarding management environment, and increase your knowledge of mobile phones, tablets, and other devices by Apple, Samsung, Google, and more. This position is a fantastic opportunity to learn the fundamentals of operating an AT&T Authorized Retail Store.
Our company culture is:
Be Passionate
Be Motivated
Be Innovative
Compensation and Benefits:
- Competitive pay (Hourly + Quarterly Bonus!)
- Uncapped performance bonuses
- Flexible schedules
- AT&T product and plan discounts
- Advancement opportunities within the company
- Health benefits
Duties and Responsibilities:
- Provide strong leadership and guidance through own example and set a high level of professional conduct for team to mirror
- Mentor and train team members to success through observation, coaching, and counseling
- Be in alignment with company and store core values and expectations
- Provide superior customer service and wisely handle escalated customer situations by making equitable decisions for both customer and company
- Maintain good employer/employee communication and be actively involved in accountability of team associates
- Solicit, coordinate, schedule, and participate in community events
- Pro-actively develop personal leadership skills by seeking out additional training and development
- Active involvement in the recruiting and training of new employees
- Uphold store and employee appearance to an immaculate, professional standard
Qualifications:
- Minimum of one year retail sales and management experience required
- Strong leadership, motivational and analytical skills
- Capability to work flexibly in a fast-paced, dynamic environment that has continuous change
- Dedication to customer-focused service
- Strong written and verbal communication skills
- Ability to manage and prioritize multiple tasks
- Bilingual preferred – Chinese, Korean, Vietnamese
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
Language:
- Korean (Preferred)
- Cantonese (Preferred)
- Mandarin (Preferred)
- Vietnamese (Preferred)
- Spanish (Preferred)
Work Location: In person