About us
FMB Laundry is a small business in Elkridge, MD. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.
Responsibilities:
- Handle inbound customer inquiries via phone and email.
- Resolve customer complaints in a professional manner
- Conduct data entry and maintain customer records
Requirements:
- Proven experience in customer service or a related field
- Excellent communication skills to interact effectively with customers
- Ability to analyze customer needs and provide appropriate solutions
Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills are valued and growth opportunities are available.
Job Type: Full-time
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Elkridge, MD 21075 (Required)
Ability to Relocate:
- Elkridge, MD 21075: Relocate before starting work (Required)
Work Location: In person