You enjoy teamwork and flourish in working with others towards a common goal. You relate easily to routines and processes and delight in problem solving. The team’s success is your success and you contribute valuable insight to the effort.
Brentano Inc. is an interior textile company located in the northwest suburbs of Chicago. We are dedicated to beauty and performance for interior furnishings. Known for our emphasis on environmental consciousness, our brand continues to deliver innovative and interesting textiles for a range of interior applications with every new collection.
We are currently seeking a savvy and detail oriented individual to join our Customer Service team. The successful candidate will have strong customer focus and ability to process and interpret significant amounts of data on a daily basis. Our new team member must have excellent written and spoken communication skills and be an assertive critical thinker. The ideal person will have an approachable personality, collaborate easily with peers and have a natural interest in going above and beyond.
As part of the team, you will work with 4-5 customer service representatives to process all orders and client requests received on a daily basis. You will serve as the main point of contact for our outside sales reps and clients for order related inquiries. In this role, you will be required to have a working knowledge or our products and industry and be able to answer basic inquiries related to our textile line. You must be comfortable with heavy phone and email traffic to be successful in this position.
Qualifications:
-Bachelor’s degree strongly preferred
-1-2 years experience in a customer service related field
-Self motivated and team oriented
-Strong customer focus
-Strong sense of Accountability
-Excellent written and spoken communication skills
-Excellent collaboration and interpersonal skills
-Ability to lift up to 30 lbs.
Benefits Include:
-Health and Dental insurance with premium fully paid by the company
-Employee Pension and Profit Sharing plans
***INTERESTED CANDIDATES MUST SUBMIT A RESUME AND COVER LETTER***
Brentano has a policy and commitment to provide equal opportunity for employees and candidates for employment. We support and will cooperate fully in the implementation of applicable laws and executive orders in all of our employment policies, practices and decisions.
Work Remotely
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Profit sharing
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person