One of our core values states to “Improve the Lives of Those Around You.” As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry. As a Partner Support Specialist you will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.
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Acts as a liaison between partners and our customers
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Assigns orders to real estate professionals who meet service level expectations and customer requirements
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Negotiate fees and contracts with our real estate professionals
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Follows up on orders, ensure customer milestones are met and the order is delivered on time to our customers
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Communicates with real estate professionals in a professional manner over various communication channels.
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Updates records with accurate and detailed notes
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Fosters positive vendor relationships
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Demonstrates a positive supportive, friendly, and optimistic manner
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Demonstrates a sense of urgency, responsiveness, and attentiveness
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Communicates effectively in writing, verbally and nonverbally
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Strong attention to detail
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Strong computer proficiency with computer programs and Internet applications
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Thrives in a fast paced environment
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Demonstrates effective problem solving skills
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Real Estate industry experience a plus
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Ability to work additional scheduled hours when needed