Essential Duties & Responsibilities:
Schedule and maintain consumer's ongoing staffing requirements
Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage,
etc.
Create, update and distribute monthly Consumer schedules to all caregivers.
Ensure consumer's schedules are covered, at all times, and accurately documented in
HR/Scheduling system.
Build honest, sustainable relationships with consumers, caregivers and office staff.
Ability to manage a high volume of incoming calls, while placing several outgoing calls
to staff open consumer shifts, on a timely basis.
Responsible for On-Call coverage
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Experience:
- Customer relationship management: 1 year (Required)
- Customer service: 1 year (Required)
- Salesforce: 1 year (Preferred)
Work Location: In person