Description:
Best Western Plus Kings Inn & Suites
Starting at $15.25/hr+ (Depending on Experience), Raises & Commission based on performance
Employment: Part-Time
Hours: 11pm-7am Friday-Sunday
What will YOU get from US?
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Extremely competitive wages
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Opportunities to grow within the company
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Employee Discounts at our hotels
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Company Profit Sharing
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Semi-annual cash incentives
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401k match
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Additional benefits available for full-time team members include Medical, Telehealth, Dental & Vision, & more
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Team Member travel benefits
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On Demand Payment provides you with greater financial flexibility to manage unexpected expenses, providing you access to a portion of your earned wages prior to pay day
What do we need from you?
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Proactive customer service
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Responsible, teachable, and reliable
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Strong verbal & non-verbal communication skills, in person and over the phone
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Organized & high attention to detail
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Competent computer & software abilities
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Abide by brand standards for level of service
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Identity & overcome guest issues quickly and attentively
Requirements:
Key Responsibilities:
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Manage guest reservations i.e. check-ins, check-outs, reservations online & over the phone
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Processing credit card & cash transactions
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Coordinating with other departments for high level of service
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Daily Activity Reports and deposit drops
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Lobby & work area to be cleaned and well maintained; weekly deep cleaning assigned
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Property & pool checks
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Occasional package shipment or receiving
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Manage incoming customer calls
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Sales skills for new reservations including rates and availability
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Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
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Approachable, hospitable demeanor when interacting with guests in person and over the phone
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Ensure guest security by following procedures set forth by the handbook
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Abide by company policies set forth by the handbook including dress code, reliability, reporting to manager, etc.
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Able and willing to perform other tasks that may be asked by management including flexible work hours