Responsible for providing front line support to end users for all desktop computer hardware, phones, software, and peripheral devices. Works in conjunction with other department members to provide additional support of issues. Escalate in a timely manner issues related with network connectivity, shared file resources, software, applications and email. Respond to work order requests by diagnosing and repairing network and computer hardware.
EDUCATION:
Two-year Associates Degree (AA) with emphasis on Computer Science or Data Processing Technologies (May substitute three years of helpdesk or second-level support experience).
EXPERIENCE:
Three or more years of work related experience performing tasks as specified above under Essential Duties and Responsibilities’ section including Active Directory, VoIP, VPN, Computer Networking
CERTIFICATES, LICENSES, ETC.
CompTIA A+ or CompTIA Network+ is preferred, and Current California Driver’s License.
COVID-19 vaccination required by date of hire.
LifeStream is an Equal Opportunity Employer, M/F/D/V. LifeStream participates in the federal governments E-Verify program to determine employment eligibility.
The employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Location: 384 W. ORANGE SHOW ROAD, San Bernardino, CA 92408
Location: 384 W. ORANGE SHOW ROAD, San Bernardino, CA 92408
Job Type: Full-time
Pay: $24.00 - $31.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- On call
Education:
Experience:
- Active Directory, VoIP, VPN, Computer Networking: 3 years (Required)
License/Certification:
- Drivers license (Required)
- CompTIA A+ or CompTIA Network+ (Preferred)
Shift availability:
Ability to Relocate:
- San Bernardino, CA 92408: Relocate before starting work (Required)
Work Location: In person