Phd Dental Group is looking for a Call Representative appointment setter!!
We are a multi-specialty dental practice looking for a self-motivated individual to join our team! We are looking for someone who is professional, well organized, and provides great attention to detail. The potential candidate should possess an enthusiastic, and friendly personality. They should also meet our expectations in providing the best service possible. We are looking for Recall Representatives for our East LA location.
The core duties would include, but are not limited to:
-Scheduling patients for future appointments.
-Answering incoming calls if needed.
-Complete all call logs daily and email them to the office manager.
-Call Broken appts 2 days after missed appointments.
-Communicate effectively with internal and external customers.
-Provide exemplary customer service.
The position requires someone who is fluent in both English and Spanish.
Physical Requirements:
- Must be able to lift/carry 10-25 pounds.
- Must be able to talk, listen and speak clearly on phone.
- Must be able to go up and down the stairs.
- Must be able to sit for a minimum of 8 hours continuously.
- Must be able to sit in front of a monitor for 8 hours continuously.
- Must be able to move hand/ wrist in a repetitive motion for a minimum of 8 hours continuously.
Job Type: Full-time
Pay: $17.28 - $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Required)
Language:
- English & Spanish fluently (Required)
Ability to Relocate:
- Lynwood, CA 90262: Relocate before starting work (Required)
Work Location: In person