About us
Innova Primary Care is a Primary Care Clinic with locations in Huntsville and Madison, AL. Our vision is Mending People. Mending Standards. The Core Values that our team abides by are Positive Energy, Embrace Change, Go Above and Beyond, Growth Mindset and Safe & Efficient. We offer full service primary care including urgent acute care same day visits, Annual Wellness Visits, Gyn care and in office procedures. We prioritize customer service for our patients to receive an excellent healthcare experience. We are open Mon-Fri 8:00AM - 5:00 PM and Saturday 9 AM - 12 PM.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Safe work environment
- On-the-job training
Seeking an experienced Guest Experience Coordinator to serve our patient guests in the role of Full-Time Receptionist with our Guest Experience Team at our Madison location.
The job description for this role is:
- Greet our guests graciously when they arrive and assist guests in the check-in process on an ipad kiosk
- Remain alert and responsive to guest needs during their wait in the lobby
- Resolve minor insurance and scheduling changes with the support of team members
- Maintain a neat, clean, welcoming environment for our guests.
This is a full-time position from 7:30 a.m. to 4:30 p.m. on Monday- Friday.
Qualifications: Experienced receptionist with a strong background in customer service with at least 2 years of meeting the public. Medical/clinical experience preferred.
Skills: Must enjoy interacting with people! Be an excellent communicator with compassionate, patient customer service skills. Be independent and self-directed.
Be proficient in electronic medical records, computer skills such as Microsoft Word.
Must meet our Innova Core Values: Positive Energy, Embrace Change, Go Above and Beyond, Growth Mindset and Safe & Efficient.
Must have received the primary COVID vaccine series. Annual Influenza vaccination required.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person