Express Employment is looking for candidates who are interested in joining the career field of health insurance! This is a long-term position with many opportunities for growth with certification assistance, on-the-job training, and helping others!
Join a team as a versatile professional dedicated to delivering exceptional customer service and proactive client engagement, both in-office and off-site. This position is available for candidates interested in growing in their career or candidates who are already licensed! Professional development assistance is available.
PRIMARY RESPONSIBILITIES
- Engage with clients and prospects to gather information.
- Maintain and update client lists.
- Process applications and documentation using various methods.
- Handle client inquiries and assess needs.
- Ensure timely document processing.
- Distribute marketing materials and support Medicare seminars.
- Conduct outbound communications to support client retention.
- Liaise with insurance companies on behalf of clients.
- Support seminars, agents, and office personnel.
- Maintain office machines.
- Engage in community/networking opportunities.
- Foster teamwork and a positive attitude.
- Work additional hours during open enrollment (Oct-Dec).
- Perform other duties as assigned.
ESSENTIAL DUTIES
- Maintain excellent customer relations.
- Develop professional relationships with insurance representatives and clients.
- Troubleshoot basic computer issues.
EDUCATION AND EXPERIENCE
- Minimum of 2 years in customer service, medical back office, or medical billing and coding.
KNOWLEDGE AND SKILLS
- Strong analytical and mathematical skills.
- Effective communication and presentation skills.
- Excellent problem-solving and organizational abilities.
- Proficiency in Microsoft Office Suite.
- Basic computer troubleshooting.
- Ability to pass relevant license exams and maintain certifications.
CERTIFICATES, LICENSES, REGISTRATIONS
- Disability (Health) and Certified Exchange Producer license (or obtain within 2-3 months).
- Valid Life Insurance license is a plus.
- Valid Montana Driver’s License and proof of auto liability insurance.
IF YOU ARE NOT LICENSED YET
- Certification Support: We cover the costs of all required insurance certifications.
- Comprehensive Training: Learn the ins and outs of the insurance industry from experienced mentors.
- Career Growth: Clear pathways for advancement within the company.
PHYSICAL DEMANDS
- Frequent sitting, standing, walking, and occasional lifting (up to 35 pounds).
- Vision requirements: close, distance, peripheral, depth perception, focus.
WORK ENVIRONMENT
- Primarily indoor, moderate noise levels, climate-controlled, occasional outdoor exposure.
Express Employment Professionals has been proudly locally owned and operated since 1987. As a part of the community, we understand the unique needs of local businesses and job seekers. Our mission is to help good people find meaningful employment, and we take this commitment seriously. We are committed to finding the type of job that is a perfect fit for your needs and abilities.
And the best part? You'll never pay a fee for our services and support.
#EXP500
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
Weekly day range:
Work setting:
Application Question(s):
- Do you have a health insurance license?
Ability to Commute:
- Missoula, MT 59801 (Required)
Work Location: In person