Customer Service Representative
Customer Service Representative is needed for a growing company in the construction industry. Founded over 100 years ago and is a worldwide leader within the Construction Industry. Over 13 locations nationwide and growing!
Highlights:
- Temp to Hire
- Schedule: 8:00am-5:00pm, Monday-Friday
- Pay: $19-20/hour
- Immediate benefits offered by Express: Immediate benefits available while working through Express that include Medical, Dental, Vision, Short- & Long-Term disability, Employee Assistance Program, and weekly paychecks!
- Benefits offered upon hire: Dental insurance, Disability insurance, Health insurance, Life insurance, Vision insurance, Critical Illness & Accident Insurance.
Your role within the company:
- Process customer orders, quotes, credit memos
- Manage and prioritize large volume of incoming calls and emails from customers
- Tracking freight
- Set up new customer accounts
- Data entry and entering POs accurately
- Documentation of all customer communication into the database
Background Profile:
- 2+ years of previous Customer Service experience within distribution, sales, manufacturing; B2B experience preferred.
- Proficient in MS Outlook, Word, and some Excel. Previous CRM experience ideal
- Experience from the construction / manufacturing industry is strongly preferred.
About Express Employment Professionals: Work with a locally owned staffing company that partners with companies in Lake County, IL to hire long term talent. Express has over 800+ locations nationwide and 22 in the Chicago-land area. Check out our Libertyville Team www.expresspros.com/libertyvilleil and our Google Reviews https://g.co/kgs/qEqco2
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Customer service: 3 years (Required)
- Order entry: 3 years (Required)
- Manufacturing: 3 years (Required)
Work Location: In person