Job Overview:
GENERAL DUTIES AND EXPERIENCE
Additional Guidelines: Certified in Organizational Change Management Required
Operations Managers are responsible for the management and coordination of branch, plant, or
department operation strategies and activities and may assist with the review, development, and PEO
implementation of organizational policies, practices, procedures, and attainment of operating goals.
Operations Managers review, analyze, and prepare reports, records, and directives, and confer with
managers/supervisors to obtain data required for planning activities. They assign or delegate
responsibility for specified work or functional activities and disseminate policies and objectives to
supervisors/staff. Operations Managers may organize resources to ensure effective production of
goods and/or services, give work direction, resolve problems, prepare schedules, and set deadlines to
ensure timely completion of work.
Operations Managers ensure adequate training of staff and employee compliance to organization's
policies and practices, and coordinate activities of the department with related activities of other
departments to ensure efficiency and economy. Operations Managers monitor and analyze costs and
prepare department budgets.
Typical Experience: 7 years’ experience in operations management
Typical Education: Bachelor’s degree in related field
Positions requiring Organizational Change Management (OCM) Certification—one of any of
these:
Certified Change Management Professional (CCMP)
Change Management Specialist (CMS)
Certified Problem and Change Manager (CPCM)
Change Management Certification (CMC)
Kotter Change Certified (KCC)
PROSCI
Job Type: Full-time
Pay: $55,074.73 - $66,326.55 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Washington, DC 20007 (Required)
Ability to Relocate:
- Washington, DC 20007: Relocate before starting work (Required)
Work Location: Hybrid remote in Washington, DC 20007