Who We Are
FDM4 is a Software Developer and Solution Provider of business solutions for manufacturers and distributors in the apparel and consumer products industries. The talent we employ is the key to our continued success and we encourage individuals to work collaboratively to ensure we provide the very best in software solutions to our clients across North America. www.fdm4.com
Job Description
What will you do as Director of IT?
- Supporting a corporation with at least 20 physical servers and 200 endpoints in a multi-datacenter environment.
- Work with fellow IT /Engineering department team members to support and maintain on-premises, remote and cloud-based systems, and networks.
- Completes hardware and software requests using the Company’s service management system, from diagnosing issues and troubleshooting, through to delivering end user focused solutions.
- Assists in the evaluation and deployment of vendor patches, releases and new products and specific project teams with implementation, training, and documentation.
- Participate in our 24/7/365 on-call support rotation.
- Other related Tasks assigned by your peers.
Qualifications
- Post-Secondary Degree in an IT related field as well as relevant certifications.
- CCNA / PCNSA Networking certification is a major asset.
- Minimum 4+ years of Information Technology experience.
- Exceptional customer service skills with a desire to provide pro-active end user focused support.
- Strong experience configuring, monitoring, and supporting MS Azure (virtual machines and native Azure applications) and networks as well as Microsoft 365 administration.
- Ability to manage and maintain private and confidential information with a high degree of professionalism.
- Excellent interpersonal and relationship management skills as well as strong written and oral communication skills.
- Strong troubleshooting and multi-tasking skills.
- Knowledge in Cyber Security, and PCI compliance.
Why work for FDM4?
- Successful applicants will be provided with on-the-job training as well as opportunities to grow their knowledge, skills, and career.
- Competitive salary
- Health and benefits package
- Supportive team atmosphere (we all succeed when you succeed!)
- Access to the best tools and technology available
- Increase your knowledge in the areas of Information Technology and Business
Schedule:
- 8 to 5 with on-hour unpaid lunch.
Location:
- 1297 Airport Road, North Bay ON
- Reliable Transportation
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience:
- VMWare: 1 year (Preferred)
- Linux: 1 year (Preferred)
Security clearance:
Ability to Commute:
- Las Vegas, NV 89148 (Preferred)
Ability to Relocate:
- Las Vegas, NV 89148: Relocate before starting work (Preferred)
Work Location: In person