Job Description:
E-billing Process and Maintenance
- Direct and maintain electronic billing processes and requirements; serve as liaison among clients, billing attorneys and staff, billers, CAMs and third party vendor; facilitate communication to ensure timely and correct implementation and on-going functionality of electronic billing for the Firm’s clients. Ensure adherence to Firm’s billing policies and procedures.
- Coordinate data collection for e-billing matter set-up and on-going maintenance:
- Oversee matter set-up, including timekeeper and billing rate set up and approval, both on the vendor site and within the Firm’s billing system.
- Assist billing attorneys and their assigned CAMs in creating and maintaining matter budgets and matter plans or status reports.
- Facilitate annual rate change process among the Firm, the vendor, and the client. Assist billers and CAMs in resolving e-billing issues (missing or unapproved timekeepers, incorrect rates, missing claim or matter information, etc.).
- Review and process e-billing documentation according to attorney instruction and department procedures. Ensure effective and detailed information flow within department, internal, and external clients.
- Review e-billing documents and client/matter master files for special billing needs and obtain necessary documentation if special billing need is not properly reflected in e‑billing. Collaborate with internal clients to define special billing needs.
- Review rates, discounts, addresses, and other components of e-bill for accuracy. Identify discrepancies and independently gather resources and information needed to complete process.
- Review final bills to insure data integrity. Proactively collaborate with billers to process and transmit error-free e-bills.
- Provide research assistance as needed to resolve e-billing discrepancies and/or issues. Locate data and information from other sources that may not be readily available.
- Design and maintain reports for e-billing analysis. Apply and administer other application tools as needed.
- Assist other billers, CAMs and accounting staff as needed with all e-billing concerns. Recommend appropriate solutions. Respond promptly and completely to client, attorney, and department inquiries.
- Timenotes support: Assist in the Timenote Notice Inbox and ensure all requests are handled accurately
- Fall-Out management support: Ensure that time in fall-out matter is cleared and corrected accordingly.
- Assist at month-end closing ensuring that the Fall-Out matter is cleared, Intapp Time disabled, run report on Elite Values; may also assist with maintaining restricted text and rules.
- Coordinate and prepare special e-billing projects as needed.
Education and Experience
- Elite and 3E experience strongly preferred. Minimum two years Billing and Collection experience. Experience with vendor e-billing systems ( i.e., Tymetrix, Legal Tracker, DataCert) preferred.
- E-Billing HUB certification preferred
- Intermediate Excel skills required.
- Law Firm or professional services background with international exposure preferred
Job Types: Full-time, Contract
Pay: $37.00 - $42.00 per hour
Experience:
- legal billing: 3 years (Required)
- Microsoft Excel: 3 years (Required)
Work Location: In person