Summary
The Senior Accounts Receivable Specialist’s primary purpose is to perform the functions of AR Specialist for key accounts, assist with analytics, projects, training, and work cross-functionally to improve customer relations and company profitability.
Responsibilities:
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Applies bank receipts to the Accounts Receivable ledger timely and accurately.
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Performs collection efforts for past due invoices and deduction disputes.
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Obtains backup for deductions by contacting customers or using websites to pull documentation.
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Communicates with internal and external contacts to resolve disputes, which involves responding timely and utilizing both written and verbal methods.
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Conducts research to validate deductions, obtain approvals as necessary, and determine if there is an accrual to offset the deduction.
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Correlates documentation for invalid deductions for initiating disputes and recovering payments.
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Responsible for keeping outstanding unresolved deductions current with no outstanding unresolved deductions over 120 days old.
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Engage in continuous improvement of systems. Assist in system updates/conversions, identifying configurations, testing, validation, and documentation in relation to AR.
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Assists with onboarding and cross-training of AR Specialists.
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Assists with developing and distributing reports.
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Performs such individual assignments as management may direct.
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Ensure department Standard Operating Procedures are in place for all major processes.
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Create an environment that develops collaboration and that follows Keter Values.
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Establish and maintain effective work relationships with colleagues in the company.
Requirements:
Qualifications
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High school diploma or equivalent
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3 plus years experience with accounts receivable, invoice collection, chargeback resolution, Manufacturing Industry preferred
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Result oriented self-starter.
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Possesses leadership qualities, including the ability to work within a team to help further advance the capabilities of others.
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Strong time management, organizational skills, and ability to multi-task
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Must display attention to detail, problem solving, results orientation, and continuous improvement mindset.
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Ability to utilize a PC, including strong skills in Microsoft Excel (V-lookups, Pivot Tables), Outlook and Word.
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SAP experience preferred.
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Excellent communications skills, both written and verbal.
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Interpersonal skills to work effectively with others.
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Ability to adapt to change and learn new processes.
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Ability to work occasional evenings or weekends with short notice.
INDHP