We are seeking an experienced Sales Booking Agent to join our growing team! Must be result driven and customer service oriented to assist our expanding clientele find the best charter transportation to fit their needs. Our goal is to deliver an incredible guest experience through hiring quality team members that excel in safety and guest satisfaction.
Responsibilities:
· Respond to calls & e-mails from clients
· Effectively communicate information about our services
· Provide quotes and follow up on sales leads for existing and potential customers
· Book all confirmed services into our internal booking system
· Provide itinerary and signage information provided by customers
· Document and update customer records and bookings
· Collect pre-payments for retail customers
· Assist in miscellaneous marketing projects
· Develop a knowledge base of the local area and major events relevant to our industry
Qualifications:
· Daily Schedule Monday – Friday 9 am – 6 pm with rotating every other weekend on-call overtime hours required
· Experience in sales and customer service
· Detail oriented and organized
· Positive and professional demeanor
· Excellent written and verbal communication skills
· Ability to prioritize and multitask
· Basic knowledge of Microsoft excel and word required
Compensation
$20-$21 per hour depending upon experience – non-commission based
About us
FloridaTours.com is an innovative South Florida based transportation company. We deliver the best quality service by having the best quality team members. With a fleet of 38 state of the art vehicles servicing areas across the US, our vehicles and team position us as a premium supplier in the industry.
Job Type: Full-time
Benefits:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Customer service: 1 year (Required)
- Sales Representative: 1 year (Preferred)
Work Location: In person