Summary:
Comcast - CEI’s Fortune 30 Client in Media and Telecommunications is looking for a Position to add to their team!
Moto - CEI’s Fortune 400 Client in Telecommunications is adding a Position to their team!
COA - CEI’s innovative municipal Client is looking to add a Position to their team!
Job at a glance:
- This is an open-ended contract position that will be extended for 2025 and could convert to FTE
- Pay rate is $28-$32/hr W2 + optional benefits (Medical, Dental, Vision, and 401k)
- Hybrid position, onsite 2-3 days/wk in Cincinnati
- The role will involve developing process-improvement training and related materials while building partnerships with various levels of the organization.
- Seeking candidates with experience in a combination of experience in developing training, instructional design, Canva, and Power Automate
Job Description:
Manage the development of all process-improvement training and communication materials for the company. Establish, maintain and build key partnerships with division and corporate leadership, corporate training and development, vendors and key departments within the company to ensure proper resources are acquired to meet target rollout dates.
Key Responsibilities
- Work with Corporate Training and Development in the creation and review of training materials through best instructional learning practices.
- Lead the training team in the design of company-wide training (toolkits, KTV broadcasts, web based learning modules (WBLs) and communication kits) that increase efficiencies, decrease cost, and meet our Customer 1st strategy.
- Establish and maintain relationships with corporate departments, division leadership and division associates including the division rollout manager, store managers and district managers and district teams to ensure successful development and rollout of solutions.
- Guide the facilitation of working sessions to develop current and future-state training processes.
- Ensure solutions and best practices align with other corporate objectives and initiatives.
- Define and document current and future state business process training, identify process improvement needs and develop plans to implement suggested improvements.
- Assist in planning and coordination key meetings.
Minimum Requirements
- 3+ years’ experience in developing training processes/instructional design utilizing different delivery methods
- Strong project management skills
- Extensive knowledge of Microsoft Office
- Proven ability to prioritize and assign work according to business priorities and strategies
- Ability to escalate issues appropriately and drive them to resolution
- Excellent facilitation skills with the ability to drive toward solutions
- Strong teamwork and interpersonal skills
- Ability to communicate with all levels of the organization
- Highly organized and proficient at multi-task
- Strong written and oral communication skills
- Experience with Canva
- Experience with power automate and teams survey forms creations
- Previously been responsible for managing releases using Jira
Desired Previous Job Experience/Education:
- Knowledge of retail operations through store and division work experience
- Experience in supervising technical writers and the creation of learning tools
- Previous involvement with process improvement solution development and/or rollout
- Lean Sigma Green belt or higher training
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model
About CEI:
As a trusted technology partner, CEI delivers solutions that help our customers transform their businesses and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.
#INDCEI
Job Types: Full-time, Contract
Pay: $28.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- facilitating training: 3 years (Preferred)
- instructional design: 3 years (Preferred)
- Canva: 1 year (Preferred)
Work Location: In person