Description:
At USDTL, you will find your career purpose-driven filled with passion, knowing you're impacting many lives. The drug epidemic, unfortunately, does not go away. Still, we are here to be a voice for those who need help by delivering daily quality results to healthcare professionals to intervene and provide the necessary resources to their patients. That is where you are a significant part of our organization. You will be the face of the company, speaking about our vision of protecting and enriching lives. Are you looking for a challenging career and eager to learn? If yes, grow with us! At USDTL, you will find an innovative and collaborative culture with a team keen to be the best version of themselves daily with continuous coaching. We strive to grow ourselves because we are focused on our vision and dedicated to making a difference. We are united cross-departmentally as a forensic drug testing laboratory to create better futures. Join us and apply today!
USDTL is currently growing and forensic toxicology testing is an exciting and expanding field. We provide a work environment that promotes positive reinforcement, teamwork, open communication and professionalism. To join our team is to become part of a bigger vision to protect and enrich lives.
USDTL is a privately held global leader in forensic toxicology testing of drug and alcohol exposed newborns and mothers, as well as other at-risk populations. We service hospitals, child protection agencies, the Department of Defense, legal services, businesses, and more. USDTL prides itself on cutting edge research. We are the laboratory of choice for umbilical cord testing, fingernail/hair testing, and PEth testing. We provide accurate results that lead to early intervention has significant benefits for children, families and communities. We seek passionate employees who will share in our vision to protect and enrich lives.
Our vision to protect and enrich lives, and the nature of our business as a drug testing laboratory, makes the work of USDTL, Inc. critically important at all times. We have been defined as an essential business, and we look forward to working with employees who are dedicated to and passionate about our vision.
Company Requirements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
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Perform high quality work within deadlines without direct supervision
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To work remotely to stay connected with the team via Microsoft Teams.
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Interact professionally with other employees, clients, and vendors.
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Work independently while understanding the need to communicate and coordinate work efforts with other employees.
Responsibilities/Duties/Functions/Tasks
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Primary responsibility to meet quota for new business revenue/selling prospects our various laboratory tests
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Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual goal
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Stay abreast of changes in the marketplace impacting customers
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Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase; transition to account manager and ensure an effective service transition
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Must be comfortable working in sales cycles with 12-24-month lengths, while maintaining pipeline productivity and multiple touches throughout the sales cycle (not a one call close)
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Responsible for full sales cycle from lead generation to new client on-boarding
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Able to sell value and service to prospects distinguishable beyond pricing
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Generating leads by attending conferences, responding to inbound inquiries, as well as cold calling
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Comfortable with phone calls and giving presentations and virtual visits over video calling
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Drive sales through pre-call planning, post-call analysis and consistent follow-up
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Coordinate, collaborate, and utilize internal resources as needed when complex issues develop or when face-to-face or extensive service is required
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Building and maintaining strong, long-lasting customer relationships with multiple stakeholders
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Leverage relationships to turn a current customer into a referral / reference source
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Use Salesforce CRM to log all detailed activities and communications
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Conduct webinars with customers throughout sales cycle
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Maintain a breadth of knowledge on all service offerings
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Complete all administrative tasks thoroughly and promptly
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Ability to travel to local/national/international conferences or customer sites (75% travel)
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All other duties as assigned
Requirements:
Education
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Bachelor’s Degree with business related degree (e.g., administration, management, etc.)
Knowledge
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Experience with B2B sales
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Microsoft Office skills (intermediate to advanced Excel skills)
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Experience using a CRM
Special Position Requirements
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Must have professional level English proficiency - written and oral
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The candidate must possess a professional image
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Ability to develop and sustain strong customer relationships, strong planning, and organizational skills
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Excellent oral and written communication and presentation skills
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Candidate must have a valid driver’s license and passport. A motor vehicle record in good standing
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Must be able to travel nationwide and internationally to conferences on an as needed basis
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Must be able to setup and work exhibit booths for conferences that occasionally extend throughout the weekend
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Must be able to execute back-to-back conferences that may require multiple weeks on the road during busy seasons
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Must be able to secure and execute travel and lodging plans for hotel, air, rental car, shared ride, and taxi using personal credit card for reimbursement
Preferences
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Knowledge of laboratory testing
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Experience with government RFP's
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WBENC set asides
USDTL is an equal opportunity and everify employer along with a drug free workplace
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.