Position Summary:
Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information as well as obtaining signatures required for successful and compliant billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Interact in a customer focused and compassionate manner to ensure patient's needs are met.
Qualifications:
ADDITIONAL REQUIREMENTS
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Use of usual and customary equipment used to perform essential functions of the position.
SKILLS AND KNOWLEDGE
Typing speed and accuracy of a minimum of 40 wpm.
Project a professional image.
Writes, reads, comprehends, and speaks fluent English.
Basic computer knowledge using word processing, spreadsheets, email and web browser.
Ability to multi-task and work efficiently to maintain patient movement and schedules.
Ability to communicate and work collaboratively with Patient Access Manager, Patient Access Supervisor, Physicians, Physician offices, and Carle Health Ancillary departments.