Job Location: New York City
Position: Host and Waitress
About the Role:
We are seeking a versatile and customer-oriented individual to join our team as a Host and Waitress. In this dual role, you will be responsible for welcoming guests as a host and providing exceptional service as a waitress. If you have strong interpersonal skills, a friendly demeanor, and enjoy working in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Host Duties:
- Greet guests warmly as they arrive, manage waitlists, and seat guests promptly.
- Provide menus and assist with any inquiries about the restaurant's offerings.
- Ensure that the dining area is clean, organized, and set up for service.
- Monitor and manage the flow of guests to ensure a smooth dining experience.
- Waitress Duties:
- Take food and beverage orders from guests and accurately enter them into the POS system.
- Serve food and drinks to guests in a timely and courteous manner.
- Check in with guests during their meal to ensure satisfaction and address any concerns.
- Process guest payments accurately and efficiently.
- Customer Service:
- Provide exceptional customer service to ensure a positive dining experience for all guests.
- Address guest inquiries and resolve any issues or complaints promptly and professionally.
- Anticipate guest needs and proactively offer assistance.
- Team Collaboration:
- Work closely with kitchen staff and other front-of-house team members to ensure efficient service.
- Communicate effectively with colleagues to coordinate seating and manage guest flow.
Requirements:
- Customer Focus: A passion for providing excellent customer service and a genuine desire to create a positive dining experience for guests.
- Communication Skills: Excellent verbal communication skills. Ability to communicate clearly and professionally with guests and colleagues.
- Interpersonal Skills: Friendly and approachable demeanor. Ability to build rapport with guests and create a welcoming atmosphere.
- Organizational Skills: Strong organizational and multitasking abilities. Capable of managing multiple tasks and priorities efficiently.
- Team Player: A collaborative mindset and the ability to work well in a team-oriented environment.
- Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
Why Join Us:
As a Host and Waitress, you will have the opportunity to work in a dynamic and supportive environment where your contributions are valued. We offer competitive compensation, opportunities for growth and advancement, and a positive work culture that celebrates teamwork and excellence.
Ready to Apply?
If you are ready to take on a role where you can make a positive impact by providing exceptional service to our guests, we invite you to submit your application today! Join us as a Host and Waitress and be part of our mission to create memorable dining experiences for our guests.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- New York, NY 10012 (Preferred)
Work Location: In person