Universal Banker
Under the supervision of the Branch Manager, the Universal Banker performs various duties to provide services to the Bank’s customers in conformance with established policies and operating procedures.
The primary responsibility within the branch is to serve as a Teller, but you will also train and utilize learned skills at the Customer Service platform as needed.
Must float between Canton, Randolph, and Quincy branch locations as needed.
Essentials Responsibilities
- Building a relationship with our customers
- Teaching our customers about our products and services
- Anticipating our customers’ needs
- Process financial transactions
- Set up new accounts
- Assist customers with mobile banking and account management tools
- Answer customer questions, providing information on bank products and services
- Identify cross-selling opportunities and direct potential customers to the correct department
Basic Qualifications
- Have a passion for customers and a community mindset
- Cultivate strong customer relationships
- Excellent verbal communication skills.
- Enjoy serving customers and making them smile
- Are enthusiastic about technology
- Embrace proactive problem solving
- Maintain a positive personality and mindset
- Strong attention to detail.
Education/Experience
An Associate’s Degree or High School diploma is required.
Bank of Canton is proud to be an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. Equal Opportunity Employer/Affirmative Action Employer
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
Ability to commute/relocate:
- Canton, MA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person