*REQUIRED: MINIMUM
10 YEARS OF ACTIVE MEDICAL ASSISTANT
XPERIENCE
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* · Full
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*Assist
- Clinical Operatio
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*
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1. M
- ge the day-to-day clinical operations
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- w
2. Supervise and provide leadership to medical assistants
- Monito
- nd ensure all medical assis
nt tasks are comple
- daily
- Hold medical assis
ts accountable for their
esponsibilities
- Serve as a trainer and role model for clinical skills
3. Act as the project manager for Chronic Care Management (CCM) programs
4. Oversee and manage clinical management programs, such as:
- Weight management
- Mental health management
- Diabetes management
5. Manage IV infusions and related procedures
6. Assist with front desk operations.
*Required Skills and Experience:*
*MINIMUM OF 10 YEARS OF ACTIVE MEDICAL ASSISTANT EXPERIENCE* in a primary care, ER, or urgent care setting (administrative experience is not applicable)
This leadership position serves as a role model for clinical staff, requiring excellent communication and leadership skills. Expert-level proficiency in all clinical skills is essential, as this role is responsible for training and retaining medical assistants and clinical staff.
- EXPERT-LEVEL PROFICIENCY in Intramuscular and subcutaneous injections
- EXPERT-LEVEL PROFICIENCY in Intravenous (IV) administration and management of infusions
- EXPERT-LEVEL PROFICIENCY in Point-of-care testing (EKG, spirometry, etc.)
- EXPERT-LEVEL PROFICIENCY in Phlebotomy
- EXPERT-LEVEL PROFICIENCY in Managing lab reports under the supervision of a licensed provider
- EXPERT-LEVEL PROFICIENCY in Clinical documentation
- EXPERT-LEVEL PROFICIENCY in the Ability to train and serve as a role model for other medical assistants in clinical skills
- EXPERT-LEVEL PROFICIENCY in obtaining referrals, prior authorizations, and HEDIS reporting
*Other:*
- Proficient in Microsoft Excel, Word, and Outlook
- Excellent written and verbal communication skills
- Strong telephone skills
- Knowledge of billing and coding (preferred)
- Experience with Electronic Medical Records (EMR) systems, preferably Clinical Works
- Ability to create and set up note templates
- Front desk experience (preferred)
*Continuous Improvement*
* Analyze clinic operations and identify areas for process improvements
* Implement new initiatives and facilitate change management
* Provide input on enhancing the patient experience and service offerings
* Stay updated on industry best practices and healthcare regulatory changes
Essentials skills for the Assistant Clinical Operations Manager:
- Project Management: Overseeing and managing clinical programs and initiatives requires strong project management skills.
- Clinical Operations: Expertise in managing day-to-day clinical operations, workflows, and ensuring adherence to protocols and standards.
- Patient Care: Proficiency in patient care delivery processes and building positive patient relations.
- Supervision and Training: Ability to supervise and provide leadership to medical assistants, including training them on clinical skills.
- Communication Skills: Excellent verbal and written communication abilities to coordinate with staff, physicians, and interdepartmental contacts.
- Organizational Skills: Strong organizational skills to manage workload, prioritize tasks, and work in a busy clinical environment.
- Microsoft Office: Proficiency in Microsoft Office suite, especially Excel, Word, and Outlook.
- Clinical Skills: Hands-on experience and expertise in clinical skills like injections, IV administration, EKGs, phlebotomy, etc., to serve as a trainer and role model.
- Compliance: Knowledge of regulatory compliance, HIPAA, and ensuring adherence to policies and procedures.
- Problem-solving: Resourcefulness in problem-solving, using initiative, and good judgment.
Job Type: Full-time
Pay: $62,000.00 - $83,600.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
Medical specialties:
* Emergency Medicine
* Holistic Medicine
* Internal Medicine
* Pathology
* Primary Care
* Psychiatry
* Sports Medicine
* Urgent Care
Schedule:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Rotating weekends
Work setting:
* Clinic
* In-person
* Medical office
* Outpatient
* Private practice
* Telehealth
* Urgent care center
Education:
* Associate (Required)
Experience:
* Medical Assistant: 10 years (Required)
License/Certification:
* Availability to work Sat and/or Sun in addition to Weekends (Required)
* MA Certification (Required)
Ability to Commute:
* Chicago, IL 60622 (Required)
Work Location: In person