As part of the front desk team, the Customer Service Representative is responsible for maintaining outstanding customer service as per Company standards, processing cash register transactions quickly, accurately and efficiently, and safeguarding company assets.
Primary Roles:
Will Call functions
Cashiering
Service desk functions
Phone answering
Provide positive customer service experience
Product knowledge
Alamo Team Member Duties and Responsibilities:
Commits and adheres to the company core values:
o Do the right thing
o Ask questions and bring solutions
o Build relationships
o Take initiatives and follow through
Coordinates efforts with others to achieve group and team metrics
Ability to understand and work reporting to achieve goals and metrics
Drives a culture of safety
Performing additional duties where needed
High School diploma/GED with a minimum of one year of cashier/customer service-related experience required or equivalent combination of education and experience
Bilingual in English and Spanish preferred
Job Type: Full-time
Pay: From $13.67 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- retail customer service: 1 year (Required)
- Retail Cashiering: 1 year (Required)
Language:
- both English and Spanish? (Required)
Ability to Relocate:
- El Paso, TX 79925: Relocate before starting work (Required)
Work Location: In person