SUMMARY
Under the direction of the Document Destruction Lead, department Supervisor(s), and department Manager, the Document Destruction Driver will perform daily customer service routes and material collection for document shredding services.
Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Operates the Document Destruction vehicle and supporting equipment including hand trucks, forklifts, pallet jacks, and lift gates.
- Services customer locations along the assigned route with container drop offs, exchanges, and pickups.
- Respond to customer inquiries and concerns; escalating concerns to management when necessary. .
- Responsible for box pickups. Requires loading and wrapping pallets via manual labor. Requires loading pallets onto truck through use of pallet jacks and other equipment.
- Load and unload the truck at the beginning and end of each shift with containers and other necessary supplies.
- Weigh containers following the unloading and transferring of containers to the document destruction facility and designated area.
- Accurately complete pre-and-post shift inspection and preventative maintenance logs for assigned vehicle.
- Maintain the highest degree of security, safety, and confidentiality based on contractual requirements, AAA NAID certification, HIPAA compliance, OSHA regulations, and Opportunity Village policy and procedure.
- Utilization of proper safety equipment, i.e., gloves, dust masks, and protective eyewear.
- Responsible for accurate and legible completion of all documents, i.e., service tickets, delivery tickets, and customer documentation.
- Document Destruction Driver is expected to maintain communication with support team regarding route variables including, but not limited to, heavy traffic conditions, lag time with dock availability, lag time with customer specific needs and requests,
- Assist with shredding room operations when needed; including:
- Sort paper to recognize and remove non-paper materials, hazardous materials, etc.
- Using arms and hands move paper along conveyor belt; safely fan the materials on the conveyor belt ensuring the materials do not produce a jam in the shredding blades.
- Feed paper into shredding equipment safely.
- Relocate, maneuver, and transport full and empty shredding containers.
- Empty paper contents from boxes into shredding containers and/or onto to conveyor belt.
- Feed bale wire and prepare material bales.
- Assist with keeping the work areas clean and organized.
- Assist with collecting and weighing walk-in customer materials.
This position does not directly supervise others.