Job Description:
Shift: Rotating,Mon,Tue,Wed,Thu,Fri
We are looking for an additional Customer Solutions Specialist to support our growing customer base. If you have a strong work ethic, a "do whatever it takes" attitude, and can thrive in a family work environment - this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees’ opinions and contributions!
Responsibilities
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Answer inbound phone calls and respond to email inquiries
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Perform outbound calls with existing customers
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Create service tickets and schedule appointments accurately
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Review customer account information.
Experience and Skills:
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Strong English verbal and written communication skills
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Attention to detail and accuracy a must
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Excellent email handling skills
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Strong customer service focus with the ability to empathize as well as prioritize customers' needs
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Must be able to multi-task
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Solid sales acumen
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Minimum typing skills of 30 words per minute
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Determination to succeed
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Personal accountability is a necessity
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Contact Center background preferred
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Bilingual (Spanish) is a plus.
From: LV Property Management