Required Skills/Abilities:
- Excellent interpersonal and verbal and written communication skills.
- Excellent attention to detail, organizational skills, and analytical skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to problem-solve independently and proactively address challenges or obstacles.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Awareness and sensitivity of the organization’s constituents and populations served by employees.
- Proficient with Microsoft Office Suite or related software.
- Regular and predictable attendance, and promptness for work.
- Commitment to uphold the mission, vision, values of Lutheran Family Services.
- Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.
Position Competencies:
- Verbal Communication
- Written Communication
- Critical Thinking
- Organizational Skills
Education and Experience:
- High school diploma / GED required. Bachelor’s degree in Human Services related field preferred.
- Case management and/or refugee employment services experience is preferred.
- Bilingual in English and another language preferred (desired languages mirror the languages spoken by our client populations, including but not limited to Spanish, Karen, Pashto, Dari, Burmese, Somali, Arabic, Russian, etc.).
- Demonstrated understanding of and ability to work with people of diverse backgrounds.
- Valid driver’s license, liability auto insurance, and ability to drive personal vehicle for agency work.
Physical Requirements:
- Hybrid work environment (in office, in community, and remote).
- Laptop and company-issued cell phone.
- Travel to various office locations to support client services, as needed and as applicable by region.
- Work a flexible schedule, including evenings and weekends to meet client needs (as directed).
Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.