TRANSPERE JOB DESCRIPTION
ITAD Associate
Job Title: ITAD Associate
Job Status: Non-Exempt
Department: I.T.
Reporting Manager: I.T. Manager
Job Overview
We are currently seeking a highly motivated and detail-oriented ITAD Associate to join our team. As an ITAD Associate, you will be responsible for various tasks including PC build outs, inventory management, returns processing, kit creations, shipping packages, equipment testing, and imaging. This is an excellent opportunity for individuals who thrive in a fast-paced environment and possess strong organizational and problem-solving skills.
Roles & Responsibilities
1. Familiar with quick PC build-out processes
2. Troubleshooting experience (connectivity, password resets, video conferencing platforms, Cisco products, Apple operating systems, and mobile devices including Androids and iPhones)
3. Process returns by inspecting returned items, documenting issues, and coordinating with relevant departments for resolution.
4. Create kits and assemble packages according to specified requirements, ensuring accuracy and completeness.
5. Handle shipping activities, including packaging items securely, preparing shipping labels, and coordinating with shipping carriers.
6. Test equipment functionality, troubleshoot technical issues, and perform basic repairs or maintenance as necessary.
7. Conduct equipment imaging tasks, including software installations, configurations, and updates.
8. Manage inventory by accurately tracking stock levels, conducting regular audits, and maintaining inventory databases.
9. All other duties as assigned.
Qualifications
- High School Diploma or equivalent work experience.
- Strong attention to detail and excellent organizational skills.
- Ability to work efficiently both independently and as part of a team.
- Physical capability to stand, crawl, bend, and lift items weighing up to 50 lbs.
TRANSPERE JOB DESCRIPTION
ITAD Associcate
Other Criteria (Preferred)
- Familiarity with Jira, Snipe IT, and Microsoft products is a plus, but not mandatory.
- Training will be provided as necessary.
- This position requires physical stamina and the ability to handle various physical tasks.
- The successful candidate will have opportunities for growth and development within the company.
Other Requirements: (check all that apply)
Ability to receive and comprehend instructions verbally and/or in writing.
Ability to use logical reasoning for simple and complex problem solving.
Ability to sit for extended periods of time.
Ability to stand for extended periods of time.
Ability to lift to 50 pounds.
Ability to push or pull heavy objects using up to 50 pounds of force.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to commute/relocate:
- Carrollton, TX 75007: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Windows: 2 years (Required)
Work Location: In person