- Looking for a dependable full time office clerk Monday - Friday 8 am- 5 pm
- Clerk will take direction from general manager
- General office duties to include emailing, invoicing, collecting payments
- Dispatching tow truck drivers and mechanics
- Make optimal use of available resources to ensure that calls are completed within the projected estimated time of arrival (ETA), that resources are efficiently deployed and routed, that correct equipment is dispatched to meet members' needs and relays calls to back-up facility when ETA appears in jeopardy.
- Maintains frequent and timely communications with drivers on the status of calls that have been dispatched. Maintains close communications with facilities providing service, and notifies them whenever drivers cannot be contacted, or when other problems arise.
- Relaying information such as work orders or other messages to and from work crews, supervisors or emergency personnel
- Using telephones or text messages to contact employees or emergency personnel
- Speaking with supervisors or customers to resolve problems, requests for services or equipment
- Preparing work orders for crew or receiving work orders from work crews
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Excellent communication skills to collaborate with others under any type of condition
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
- Ability to relay information in a fast-paced environment
- Take payments
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Work Location: In person