Job Summary:
WWS Physical Therapy & Vestibular Rehabilitation is hiring a Patient Service Coordinator to provide clinical support to our office in Fountainville, PA. Hours are Monday through Thursday 8:30 am-5 PM and Friday 8:30-4:30 PM. The Patient Service Coordinator will be responsible for physical therapists with various aspects of patient care (including clerical, environmental, and organizational tasks) functioning in the business office ensuring a positive experience for patients at our clinic. Daily tasks will include registering patients, verifying insurance carriers, determining patient needs, scheduling follow-up visits, communicating patient information to therapists, and following up with patients regarding visits.
Responsibilities:
-Organizes daily schedule of patients
- Greets each person entering the clinic, identifies self, check-in patients upon arrival
-Explains processes and procedures for new patients, and assists with paperwork. Builds strong rapport with patients to ensure a successful visit.
-Maintain high visibility. Stationed in a prominent area of the clinic that is readily identifiable and accessible to patients
- Assist patient registration, including verification and confirmation of health insurance coverage
- Answer phone calls and respond to patient inquiries
- Verify patient insurance information
- Maintain electronic medical records accurately
- Serve as liaison between patients and clinic staff
- Collects 100% of copays daily and correctly balances at the end of the day
-Works with health record system to enter patient data
- Ensure patient confidentiality and privacy
Experience:
- Previous experience in physical therapy or medical setting preferred
- Knowledge of medical terminology and procedures
- Proficiency in medical administrative support tasks
- Familiarity with electronic health records systems
- Office management skills
- Knowledge of medical terminology
- Proficiency in managing tasks within a medical office environment
Qualifications;
-Preferred Education: Health Administration/Business Degree, equivalent work experience, or relevant work experience in physical therapy office
-Required Education: College Degree
This position offers the opportunity to work in a dynamic healthcare setting, providing essential support to patients and healthcare providers. If you are a dedicated professional with a passion for patient care, we encourage you to apply for the Patient Service Coordinator position.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
Experience:
- Customer service: 4 years (Required)
Ability to Commute:
- Doylestown, PA 18901 (Required)
Work Location: In person