GENERAL MANAGER
Episcope Hospitality continues to be one of the fastest growing and most exciting hospitality companies in America. Founded and overseen by entrepreneur David Morton of the Morton's Steakhouse family, Episcope has a legendary culture marked by creativity, passion, quality, and love. The company currently operates in Chicago, New York, Houston, DC area, Las Vegas; and is opening an outlet in Phoenix in 2024. Episcope offers a unique laboratory environment that encourages learning, ongoing development, and close collaboration with some of the top minds in business, food, beverage, and design. Episcope is now looking for an experienced, passionate General Manager to lead our first foray into Phoenix. If you have successfully overseen operations at a multimillion-dollar, full-service restaurant; share our passion for food, music, and design; and can deliver contagious hospitality to guests and staff alike, then we would like to talk to you.
Summary of Position
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and hospitality, food quality, cleanliness and sanitation.
Duties & Responsibilities
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions.
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strive to develop staff in all areas of managerial and professional development.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns. Do we still need this?
Pay and Benefits:
Enjoy a Monday through Friday work week.
Excellent wages based on experience.
United Health Care health, vision and dental.
Complimentary dining.
Vacation.
Job Type: Full-time:
Pay: From $85,000.00 - $95,000.00 annually
Benefits:
Dental insurance Health insurance
Vision insurance
Paid time off
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Travel requirement:
No travel
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
Ability to Relocate:
- Phoenix, AZ: Relocate before starting work (Required)
Work Location: In person