We are looking for the next ROCK STAR to join our family at Big Chicken!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Big Chicken.
This position plays a major role in a guest's meal and/or bar experience. FOH Team Members may be assigned expo, cashier, or runner duties, and will be cross trained in each capacity as needed. FOH Team Members will be responsible for greeting guests, taking and delivering orders, assisting with food preparation, and handling monetary transactions as needed.
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Maintain a clean and professional appearance.
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Ensure all required Food Handlers and TABC certifications are kept in good standing at all times.
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Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through team member’s actions.
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Work as a team with all Big Chicken's staff to maintain an effective atmosphere and an efficient food and beverage service.
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Work with others to keep all areas cleaned and stocked to Big Chicken's standards at all times.
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Ability to sell alcohol and food items.
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Able to use a computer to ring orders on a check.
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Able to accept different types of payment and make change.
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Ability to clear and reset tables.
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Be attentive! Offer assistance before the guest has to ask for it.
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Count drinks guests are served.
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Verify guest’s ID in accordance with Company standards.
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Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, do not hesitate to ask for management intervention if necessary.
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Report to all scheduled shifts no later than the scheduled start time.
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Able to learn menu with perfection
Competencies
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Customer Focus
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Communication Proficiency
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Ethical Conduct
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Initiative
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Thoroughness
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Walk and stand during entire shift.
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Continuously reach, bend, lift, carry, stoop and wipe.
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Remain stationary for long periods of time.
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Frequently wash hands.
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Be able to lift up to 25 lbs.
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Be able to manipulate fingers, hands and arms to cut, measure, pour, serve, carry and wipe.
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Be able to hear and talk.
Additional Eligibility Qualifications
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Must be 16 or older.
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Must maintain an applicable state health and/or alcohol compliance card.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Perks/Benefits:
- Excellent Pay
- Health, Dental and vision insurance available for Full-Time
- Paid Time Off- PTO- includes Birthday bonus
- Cell phone discounts
- Discounts on Food
- $$$ - Referral program
- Flexible schedule
- Pride for being with the BEST!
Founded in 2018, Big Chicken is backed by a dream team of partners; JRS Hospitality, an accomplished Las Vegas-based ownership group; Authentic Brands Group, a multi-national, multi-billion-dollar brand development, marketing and entertainment company; and Hall of Fame basketball star Shaquille O’Neal. Big Chicken fuses O’Neal’s home-cooked childhood favorites with today’s trending flavors. From crispy chicken sandwiches and tenders to Cheez-It® crusted mac n’ cheese and hand-crafted ice cream shakes, each menu item tells a story all while offering guests an inside look into the life and personality of Shaquille O’Neal.
Pay:
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Referral program
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Employee discount
Job Type: fulltime, parttime
Education: No education required
Work location: On-site