HelpLine Tier 1 Support
Location: Elk Grove, CA
Work Type: On-site
Duration: 12 months +
Written Communication No 2-5 years Is Required
Mac OS X No 2-5 years Is Required
Time Management No 2-5 years Is Required
Communication Skill No 2-5 years Is Required
Problem Solving No 2-5 years Is Required
iOS No 2-5 years Is Required
Additional Preferred skills
Apple Certified Support Professional
Cisco CCNA certification
CompTIA A+ certification
Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
Job Type: Contract
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
Weekly day range:
Work setting:
Work Location: In person