Responsibilities:
- Greet and welcome guests as they arrive
- Escort guests to their assigned tables or waiting areas
- Answer phone calls and assist with reservations or inquiries
- Manage the waitlist and notify guests when their table is ready
- Maintain cleanliness and organization of the host station
- Collaborate with servers and kitchen staff to ensure smooth guest flow
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Assist with seating arrangements for large parties or special events
Qualifications:
- Previous experience in a hospitality or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills with attention to detail
- Knowledge of a POS system is a plus
- Familiarity with phone etiquette and guest relations practices
Please note that this is not an exhaustive list of responsibilities and qualifications. The host/host may be required to perform additional tasks as needed to ensure the smooth operation of Carbon.
If you are a friendly, customer-oriented individual who enjoys providing excellent service, we would love to hear from you!
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 15 – 25 per week
Physical setting:
Shift:
Work Location: In person