Description
Contributes to A&W success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.
Team Member, Crew Member is generally offered as a part time restaurant job.Prior expereince as Team Member, Crew Member, customer service, cashier, counter crew, or other part time restaurant job highly desirable.
MoreRequirements/ResponsibilitiesSummary of Key Responsibilities for Team Member, Crew Member (include, but are not limited to, the following):
* Makes decisions based on a guest-comes-first attitude.
* Provides quality food and beverages consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guides for all products.
* Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
* Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.
* Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
* Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
* Supports company sales events and promotions. Offers additional menu items to guests. Remains up-to-date with product knowledge and company communications.
* Ensures the safety of guests and Team Members by following A&W® policies and procedures, including those for cash handling and safety and security.
* Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks.
* Respects management’s authority and completes other duties as assigned.Required Knowledge, Skills and Abilities:
* Strong interpersonal skills
* Effectively communicate, orally and in writing with Team Members and guests
* Learn new concepts and procedures quickly
*Work in a team environment
* Develop and maintain effective working relationships with Team Members
Physical Requirements:
* Able to lift up to 40 pounds.
* Must be able to stand and exert fast-paced mobility for periods up to 6 hours in length.Team Member, Crew Member is generally offered as a part time restaurant job.
Prior expereince as Team Member, Crew Member, customer service, cashier, counter crew, or other part time restaurant job highly desirable.
Job Type: Part-time
Salary: $7.50 to $12.00 /hour
Job Types: Full-time, Part-time
Pay: $9.00 - $12.00 per hour
Benefits:
Restaurant type:
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person