Are you a Client Service Representative in search of a position on a fun and friendly team? Do you thrive in positive, team-oriented environments? If so, Alpine Veterinary Hospital is THE place for you!
Located in Cabin John, Maryland–We are well established full service small animal hospital. We offer comprehensive and progressive medical care complemented by exceptional service and thorough communication.
Client Service Representatives play an integral role in our hospital whether they are orginizing patient care, maintaining medical records, or providing an excellent experience for our patients and the people who love them. You will fully utilize your skillset and continue to develop your knowledge for years to come! We are looking for a compassionate CSR who is ready to put their skills to work!
What you can expect from us:
· Quality Medicine. Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services.
· A Team that supports you. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.
· A great learning environment! Our tenured team of technicians and CSRs enjoy having the opportunity to provide mentorship and guidance. They work hard to support and encourage each other and love to celebrate wins, big or small.
· Culture. Team Building. Respect. We have worked hard to have a positive culture, where you can grow and be supported in your career.
· Schedule – Full Time or Part Time. Full time is5-day work week, rotating Saturday requirements.
· Compensation – $18-$20 per hour, commensuration on experience
Ideal Candidate would have:
2+ year veterinary receptionist experience
Knowledge of veterinary software (e.g. Neo, AVImark, Cornerstone), or other CRM software
Candidate must have:
1+ years relevant experience in a veterinary, medical, and/or customer service setting
Strong customer service skills
Continuous improvement mindset
Work well in a team environment
Remain calm under pressure
Computer literacy
Experience working with a multi-line phone system
Benefits:
· 401k
· Medical/Dental/Vision
· Short/Long Term Disability
· Life Insurance
· HSA / FSA
· Uniform Allowance
· PTO
· Paid Holidays
· Employee Pet Discount
· CE Allowance
Job Types: Part-time, Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Location: In person