Responsibilities:
- Greet and welcome clients and their pets to the veterinary hospital
- Schedule appointments and manage the clinic's appointment calendar
- Answer phone calls, emails, and other inquiries from clients
- Provide excellent customer service by addressing client needs and concerns
- Assist veterinarians and veterinary technicians with animal restraint during examinations and procedures as needed
- Maintain accurate records of client information, pet medical history, and financial transactions
- Process payments for services rendered and manage billing inquiries
- Educate clients on basic pet care, including nutrition, grooming, and behavior training
- Clean and maintain the reception area, waiting room, and exam rooms
Requirements:
- Previous experience working in a veterinary clinic or animal care setting is preferred
- Knowledge of veterinary terminology and procedures is a plus
- Strong communication skills with the ability to effectively interact with clients and colleagues
- Ability to handle animals with care and compassion, including restraining them when necessary
- Proficiency in basic computer skills for scheduling appointments and managing client records
- Attention to detail to ensure accurate record keeping and billing processes
- Ability to work in a fast-paced environment while maintaining a positive attitude
Skills:
- Pet grooming knowledge is desired but not required
- Familiarity with animal restraint techniques for safe handling during examinations or procedures
- Understanding of dog training principles for assisting clients with behavior-related questions or concerns
If you are passionate about animals and providing exceptional customer service, we invite you to join our team as a Veterinary Receptionist. This position offers an opportunity to work in a dynamic veterinary clinic environment where you can make a difference in the lives of pets and their owners. Apply today!
Job Type: Part-time
Pay: $16.90 - $21.90 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Rotating weekends
Work setting:
Work Location: In person