Benefits:
Must be local and willing to work from the Hospital.
One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the hourly rate of pay is $18-$20.00 per hour straight time. This is a very lucrative opportunity to join a growing organization that has continued to grow year over year. The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. He/She is also responsible for registration of patients who need medical attention, maintaining medical records, receive incoming calls and processing paperwork. Duties and Responsibilities: Monitors the waiting area and addresses any complaints/concerns expressed by patients, family members or visitors. Notifies appropriate personnel of complaints/concerns that require their attention. Provides interim solution for all complaints/concerns. Obtains accurate information from patients for registration including correct name and address, phone number, insurance information, employment and signatures needed for processing. All essential information will be entered into the computer. Identification and insurance cards are photocopied and attached to the chart. All charts are signed for consent and initialed for correct address. Assists the Doctors and nurses in finding information as needed. Assists patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid. Provides assistance as needed to Physicians, Department Managers, and clinical staff as needed. Effective communication skills; clear written and oral techniques. Performs other duties as assigned. Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Qualifications: High School Diploma or Equivalent preferred Minimum 1 year customer service experience in healthcare setting preferred Please submit your resume for immediate consideration!