Position Overview
The Medicare Sales Representative I provides greater access to health insurance, by providing education and assistance to Medicare individuals. The Medicare Sales Representative I is involved with health education through the distribution of health ed. materials and arranging for health screenings. In addition, the Medicare Sales Representative I provides Facilitated Enrollment, helps facilitate the continuance of health insurance, and offers assistance with recertification.
Job Description
- Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth’s Medicare product.
- Understand and apply all policies and procedure pertaining to:Disclosures and provisions of the MetroPlusHealth Medicare product.
Enrollment and disenrollment.
- Conduct home visits, and personalized appointments as needed to complete the enrollment process.
- Market MetroPlusHealth Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events and other sites as designated.
- Understand the covered benefits, non-covered benefits, exclusions and exemptions.
- Educating enrollees on all aspects of the Plan, as well as answering questions regarding Plan’s features and benefits.
- Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies—this includes providing enrollees with all corresponding materials and documentation.
- Complete applications and field reports such as Presumptive Eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner.
- Work closely with the Outreach Representatives, Customer Service Representatives Eligibility Representatives and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments.
- Establish and maintain a positive working relationship with facility and site staff community and provider organizations, as well as City and State regulatory agencies.
- Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members.
- Conduct and participate in telemarketing/outreach efforts as required.
- Develop a presence in the local community to help generate enrollments.
- Making presentations to large groups of seniors.
- Required to complete Annual Medicare Training.
Minimum Qualifications
Must have a High School Diploma or GED, College Degree or coursework preferred
Must possess a valid NYS Life, Accident and Health Agent License at the time of employment. License must remain valid at all times during employment with no lapse in coverage. Must maintain all required continuing education requirements and renew license in advance of its expiration.
2-3 years of Sales/Customer Relations experience required
Medicare Sales experience preferred
Public speaking experience
Excellent organizational, written and communication skills
Excellent verbal, and presentation skills are necessary
Excellent problem-solving skills
Highly motivated and goal directed
Must be able to work in a multi-ethnic, multi-cultural environment
Must be sensitive to chronic conditions and disabilities
Bi-Lingual and Multi-Lingual a plus
Must be self-confident, independent thinker and maintain a professional presentation of self
Must demonstrate flexibility and willingness to learn
Valid NYS Driver’s License is a plus
Licensure and/or Certification Required
- New York State Life, Accident and Health Insurance Agent License
Job Type: Full-time
Pay: $59,012.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Supplemental pay types:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person