JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
Facility Management
Single point of accountability for the efficient and timely execution of common processes, responsible for assigned buildings 24/7
Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
Work with regional manager to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality-of-service delivery and further the client partnership.
Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity.
Drive performance as measured by client’s Key Performance Indicators
Resolve FM issues at site, escalating when needed
Develop and manage operating expense budgets for relevant sites including monthly variance reports
Initiate purchase order requests for goods and services for sites within responsibility
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
Work with Regional Manager to oversee the delivery of maintenance and repair services.
Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met
Perform specific tasks assigned by the Facilities organization
Disaster Recovery Plan coordination
Provide Support for maintenance and housekeeping related activities.
Uphold Safety as our overriding priority.
Support and implement as necessary safety tools sue as Take 2s, Pre Task Plans (STA) , Safe Operating Practices, Safety Observation tours and Incident Investigations (5 Whys) .
Ensure regulatory and standard safety requirements are in place and administered
Participate in Energy and Environmental meetings and follow up on issues as required.
Conduct informational tenant meetings as required.
Support Tenant Emergency Response plan and Evacuation plan coordination.
Conduct new tenant orientation
Qualifications
Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis. MBA is a plus
6+ years industry experience required either in the corporate environment, third party service provider, or as consultant
Strong leadership & management skills
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.