TITLE
Retail Sales Associate
REPORTS TO
Store Manager/Lead
JOB SUMMARY
Work in the Main Beach area and on the Santa Cruz Wharf! Our stores include Santa Cruz Surf Life, Saint Kris Surf Co. and Surf Life on the wharf.
Engage visitors as they enjoy all Santa Cruz has to offer. Sell merchandise to guests using a point of sale system. Assist guests with purchases and questions. Provide consistent, friendly and helpful service to guests. Help put merchandise out on delivery days, restocks the stores with in-store back stock under counters and delivered merchandise. Help maintain a clean and organized working environment.
UNIQUE JOB REQUIREMENTS
Scheduling is flexible and employee need based. Shifts fall within possible operating hours of 9:00am to 10:00pm, seven days a week. Previous customer service experience is necessary. Depending on availability, should expect to work up to 30-40 hours a week during the summer season and 10-25 hours during the off-season, (fall, winter and spring). Staff members should be outgoing, friendly and have a positive attitude. If in school, we will accommodate your educational needs when it comes to providing a schedule that works for you!
JOB TASKS
● Greet customers as they enter the store.
● Assist customers with purchases.
● Make sales, and exchanges using Retail Pro Point of Sale system.
● Answer customer questions in positive friendly manner.
● Restock merchandise from in-store back stock.
● Restock merchandise from delivered merchandise.
● Follow verbal and written directions to perform specific duties.
● Keep work area clean and organized.
● Perform closing jobs at the end of each shift.
● Examine currency for counterfeits.
● Perform specific projects requested by Sun Shops management.
QUALIFICATIONS
● Customer Service experience regardless of industry
● Outgoing and friendly
KNOWLEDGE/SKILLS/ABILITIES
● Ability to make transactions on point of sale system.
● Ability to learn cash handling procedures.
● Ability to work both independently and as part of a team.
● Ability to learn to handle difficult customer service situations.
● Ability to communicate clearly.
● Ability to provide consistent, friendly and helpful service to guests.
PHYSICAL REQUIREMENTS
● Able to stand and operate register for up to eight hours.
● Able to use a step ladder.
● Able to lift up to 25lbs from floor to shoulder height.
● Able to climb stairs.
● Able to assist guests in stores.
● Able to restock merchandise from low to high placements.
● Able to move boxes and or fixtures which would include pushing, pulling and stooping.
● Able to open and close store doors and windows.
Work Remotely
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- What are the specific days and times you are available to work? Weekends are where we have the greatest need. If you are a student what is your current summer availability and when does your availability change?
Work Location: In person