The Unit Manager will be responsible for overseeing the daily operations of a specific unit within the organization. They will be responsible for managing a team of employees, ensuring that all tasks are completed efficiently and effectively. The Unit Manager will also be responsible for maintaining a high level of customer satisfaction, ensuring that all customer needs are met in a timely and professional manner.
- Manage a team of employees, ensuring that all tasks are completed efficiently and effectively
- Maintain a high level of customer satisfaction, ensuring that all customer needs are met in a timely and professional manner
- Develop and implement policies and procedures to improve the overall efficiency of the unit
- Monitor and analyze unit performance, identifying areas for improvement and implementing solutions
- Ensure compliance with all company policies and procedures, as well as all applicable laws and regulations
- Provide regular reports to senior management on unit performance and progress towards goals
- Manage the unit budget, ensuring that all expenses are within budgetary constraints
- Recruit, train, and develop employees, ensuring that all employees have the necessary skills and knowledge to perform their jobs effectively
- Bachelor's degree in business administration or a related field
- Minimum of 5 years of experience in a management role
- Excellent communication and interpersonal skills
- Strong leadership and team management skills
- Ability to analyze data and make informed decisions
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficient in Microsoft Office and other relevant software