Floor Sales Associate
As a Floor Sales Associate you will be responsible for executing sales strategy, initiating contact with existing and potential customers, identifying and qualifying customer needs, presenting and selling appropriate solutions to meet their needs. You will also be responsible for opening and closing, and maintaining the store.
Responsibilities:
- Assist customers in buying process
- Answer phones and schedule in-home measures & consultations
- Prepare design diagrams where needed
- Prepare accurate material work orders for Project Managers
- Perform order entry for Cash & Carry and Material Only
- Enter and track customer interactions in RFMS
- Take collections on Orders
- Submit finance applications and convey credit decisions to customer upon receipt of acceptance or if declined.
- Track customer sales through daily recording UPS
- Check out samples to customers. Ensure that all samples are returned and put away correctly and in a timely manner
- Keep pricing updated on floor and O Drive folder for materials not in Gateway/ECommerce
- Keep showroom clean and orderly.
- Requirements:
- Ability to maintain a quality and service oriented attitude to ensure good customer service
- Flooring experience a plus.
- Be a self-starter - take initiative and responsibility.
- Ability to meet deadlines and understand priorities
- Able to work in a fast paced environment with the ability to multi-task and meet multiple demands
- Ability to demonstrate poise, initiative, tact and diplomacy
- A high level of urgency, professionalism and integrity.
- Excellent written, verbal and presentation skills.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Supplemental pay types:
Application Question(s):
- Why do you feel you would be a good candidate for this position? Please send me your cover letter along with your resume. Thank you.
- The retail sales floor is open on Saturdays and closed Mondays. Are you available to work this schedule?
Experience:
- Customer service: 5 years (Preferred)
- Retail Sales: 5 years (Preferred)
- flooring or construction: 3 years (Preferred)
Work Location: In person